Questions about a Bosnia and Herzegovina website or software project

Do you have an office in Bosnia and Herzegovina?

Faith Forge Labs works remotely from Georgia in the United States. This site describes work for organisations connected with Bosnia and Herzegovina; it does not establish a local office or local professional representation. Meeting arrangements, review responsibilities and any on-site requirements need to be agreed explicitly.

Can the website be in Bosnian or more than one language?

The audience and content determine the language scope. A project may include Bosnian, Croatian, Serbian, English or selected combinations and scripts. Identify which tasks and materials need each version, not only which homepage languages to display. Native-language approval, translation maintenance and the language of technical collaboration are separate responsibilities. Technical discussions are in English unless another arrangement is agreed.

Is an online catalogue the same as an online shop?

No. A catalogue can help a buyer identify an item and request a quotation without taking an order or payment. A shop needs additional commercial rules, provider capability, customer information and operational handling. Do not introduce a checkout simply because a product page contains a quantity. The catalogue service and quote-intake service explain their purposes.

Can customers ask about several products at once?

That can be considered in scope. The important design question is what staff need to review for each line: reference, quantity, unit, specification and any clarification. One line may be answerable while another is waiting. A request-level status should not conceal those differences or imply that a proposed substitute has already been accepted.

Can you connect our accounting or stock system?

We first inspect the actual system, account permissions and supported interfaces. A connection may use an API, an approved file exchange or another provider-supported method. Some tasks may be unavailable on the current plan or require the supplier's involvement. The proposal should identify those dependencies rather than promise universal compatibility.

Can we show prices in BAM or take online payments?

Displaying a price and accepting a payment are different capabilities. Agree the approved amount, currency, price basis and presentation. Payment availability also depends on the selected provider, merchant entity, account approval and intended transaction. Your business and advisers determine the commercial and accounting treatment. Provider access must be confirmed for your actual arrangement before implementation is promised.

Will a private portal protect every document automatically?

Access needs to be designed and checked for the actual organisations, users and files. Hiding a download link is not a complete access rule. Consider direct file requests, removed users, invitations, historical quotations and people who represent more than one company. The portal service sets out those questions without assuming that every existing file should be moved into the portal.

Do you provide legal or tax advice?

The work here concerns websites and software. Qualified advisers should determine the obligations relevant to your organisation, contracts, data handling, taxes and products. We can implement agreed requirements and identify technical dependencies. A form or privacy page alone cannot establish that the wider operation satisfies all applicable obligations.

Can the existing website be improved instead of replaced?

Yes, where its capabilities, access and condition support the required change. Discovery should compare a bounded repair with the consequences of replacement. That includes ordinary staff maintenance and useful old addresses, not just the new appearance. See repair or replace.

What should we send first?

Send the public website address if available, the people involved, the languages and tools that matter, and one example of the difficult task. Use fictional or redacted records. The initial contact form is for a project discussion, not passwords, payment-card information or a transfer of customer files.